Introduzione

This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business and Teams. It also covers security and compliance features of Office 365.

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.

Obiettivi del corso

After completing this course, students will be able to:

Describe Office 365 services

Administer Office 365 by using the graphical environment and Windows PowerShell

Administer and troubleshoot directory synchronization and directory objects

Administer and troubleshoot Exchange Online

Administer and troubleshoot Skype for Business Online and Microsoft Teams

Administer and troubleshoot SharePoint Online

Plan and deploy Microsoft Office 365 ProPlus

Administer and troubleshoot compliance and security in Office 365

Prerequisiti

Before attending this course, students must have:

A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer

A minimum of one year of experience working with Active Directory Domain Services (AD DS)

A minimum of one year of experience working with name resolution, including DNS

Experience working with certificates, including public key infrastructure (PKI) certificates

Experience working with Windows PowerShell

Experience working with Microsoft Exchange Server 2013 or newer, Microsoft Lync 2013 Server or Skype for Business 2015 Server, and Microsoft SharePoint Server 2013 or newer is beneficial but not required

Struttura del Corso

MODULE 1: Office 365 services overview

This module describes the features of Office 365 and identifies recent improvements to the service.

It also identifies licensing options, describes the process of Office 365 tenant configuration, and lists appropriate Office 365 client options.

Lessons

After completing this module, students will be able to:

Describe Office 365 services.

Explain Office 365 licensing options.

Describe Office 365 tenant configuration.

Describe the available Office 365 clients.

Lab : Office 365 services overview

MODULE 2: Office 365 administration, tools, and techniques

This module describes how to manage Office 365 by using the administrative portals and Windows PowerShell. 

It also explains how to manage administrative access and troubleshoot administration in Office 365.

Lessons

After completing this module, students will be able to:

Manage Office 365 by using the administrative portals

Manage Office 365 by using Windows PowerShell

Manage administrative access in Office 365

Troubleshoot administration in Office 365

Configuring role-based administration

Lab : Administering Office 365

MODULE 3: Administering and troubleshooting directory synchronization and directory objects

This module describes directory synchronization and federation. The module explains how to manage Microsoft Azure Active Directory Connect (Azure AD Connect) and user and group objects in Office 365. 

Additionally, it describes how to troubleshoot objects and directory synchronization in Office 365.

Lessons

After completing this module, students will be able to:

Describe directory synchronization and federation

Manage Azure AD Connect.

Manage user and group objects in Officce 365

Troubleshoot objects and directory synchronization in Office 365

Lab : Administering directory synchronization, users, and groups in Office 365

MODULE 4: Administering and troubleshooting Exchange Online

This module describes the subscription options and roles in Exchange Online. 

It explains how to administer Exchange Online recipients and client access policies in Exchange Online and how to troubleshoot Exchange Online.

Lessons

After completing this module, students will be able to:

Describe the subscription options and roles in Exchange Online.

Configure and Administer Exchange Online recipients.

Configue delegated administration

Configure and Administer client access policies in Exchange Online.

Troubleshoot Exchange Online.

Lab : Administering and troubleshooting Exchange Online

MODULE 5: Administering and troubleshooting Skype for Business Online and Teams

This module describes Skype for Business Online and Teams. It explains how to administer, manage, and troubleshoot Skype for Business Online and Teams.

Lessons

After completing this module, students will be able to:

Describe and configuring Skype for Business Online and Teams

Configurign and Administer and manager Skype for Business Online and Teams.

Troubleshoot Skype for Business Online and Teams

Lab : Administering directory synchronization, users, and groups in Office 365

MODULE 6: Administering and troubleshooting SharePoint Online

This module describes how to configure SharePoint Online settings and site collections and external user access to SharePoint Online. 

It also explains how to manage Microsoft OneDrive for Business synchronization and how to troubleshoot SharePoint Online.

Lessons

After completing this module, students will be able to:

Configure and administering SharePoint Online settings

Configure and Administering SharePoint Online site collections

Configure and Administering external user access to SharePoint Online

Configura and Manage Microsoft OneDrive for Business synchronization

Troubleshoot SharePoint Online

Lab : Configuring and administering SharePoint Online

MODULE 7: Planning and deploying Office 365 ProPlus

This module describes Office 365 ProPlus. It also explains how to plan and manage user-driven Office 365 ProPlus deployments and how to troubleshoot the deployments.

Lessons

After completing this module, students will be able to:

Describe Office 365 ProPlus

Preparing Office 365 ProPlus installations

Plan and manage user-driven Office 365 ProPlus deployments

Manage centralized Office 365 ProPlus installation

Troubleshoot Office 365 ProPlus deployments

Lab : Managing Office 365 ProPlus installations

MODULE 8: Administering and troubleshooting compliance and security in Office 365

This module describes the compliance features in Office 365. 

It explains how to administer Azure Information Protection and the compliance features in Office 365, how to configure and administer email security in Office 365, and how to troubleshoot Office 365 compliance and protection.

Lessons

After completing this module, students will be able to:

Describe the compliance features in Office 365

Configuring rights management in Office 365

Administer Azure Information Protection in Office 365

Administer the compliance features in Office 365

Configure and administer email security in Office 365

Troubleshoot Office 365 compliance and protection

Lab : Configuring and troubleshooting compliance and security