Implementing Continuous Feedback
- Codice corso: AZ-400T06-A
- Durata corso: 1gg
Introduzione
This course provides the knowledge and skills to implement continuous feedback. Students will learn how to recommend and design system feedback mechanisms, implement a process for routing system feedback to development teams, and optimize feedback mechanisms.
Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.
Obiettivi del corso
After completing this course, students will be able to:
Design practices to measure end-user satisfaction
Design processes to capture and analyze user feedback from external sources
Design routing for client application crash report data
Recommend monitoring tools and technologies
Recommend system and feature usage tracking tools
Configure crash report integration for client applications
Develop monitoring and status dashboards
Implement routing for client application crash report data
Implement tools to track system usage, feature usage, and flow
Integrate and configure ticketing systems with development team's work management system
Analyze alerts to establish a baseline
Analyze telemetry to establish a baseline
Perform live site reviews and capture feedback for system outages
Perform ongoing tuning to reduce meaningless or non-actionable alerts
Prerequisiti
Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam
Struttura del Corso
MODULE 1: Recommend and design system feedback mechanisms
Lessons
After completing this module, students will be able to:
Design practices to measure end-user satisfaction
The inner loop
Continuous Experimentation mindset
Design processes to capture and analyze user feedback from external sources
Design process to automate application analytics
Design routing for client application crash report data
Recommend monitoring tools and technologies
Recommend system and feature usage tracking tools
Lab : Integration between Azure DevOps and Teams
Lab : Feature Flags
MODULE 2: Implement process for routing system feedback to development teams
Lessons
After completing this module, students will be able to:
Configure crash report integration for client applications
Develop monitoring and status dashboards
Implement tools to track system usage, feature usage, and flow
Implement routing for client application crash report data
Implement tools to track system usage, feature usage, and flow
Integrate and configure ticketing systems with development team's work management
MODULE 3: Optimize feedback mechanisms
Lessons
After completing this module, students will be able to:
Analyze alerts to establish a baseline
Analyze telemetry to establish a baseline
Perform live site reviews and capture feedback for system outages
Perform ongoing tuning to reduce meaningless or non-actionable alerts
Blameless PostMortems and a Just Culture