Introduzione

This course provides students with the knowledge and skills required to plan, deploy, configure, and administer a Microsoft Skype for Business solution. Students will learn how to deploy a multi-site and highly available Skype for Business infrastructure that supports instant messaging (IM), conferencing, enterprise voice, archiving, and monitoring. Students will also learn how to manage, maintain, and troubleshoot issues in the infrastructure.

This course focuses primarily on the on-premises deployment of Skype for Business but does include information on how to integrate the on-premises deployment with Teams or Skype for Business Online as well as how to migrate from previous versions of Skype for Business Server. This course helps the students prepare for Exam 70-334: Core Solutions of Skype for Business 2015.

The primary audience for this course is information technology (IT) professionals who are responsible for the Skype for Business deployment in their organizations. Experience with previous versions is beneficial but not required for students taking this course. Students should be proficient with Active Directory Domain Services (AD DS), data networks, and telecommunications standards and components that support the configuration of Skype for Business. Students should also be familiar with Microsoft Exchange Server and Microsoft 365.

The secondary audience for this course includes IT professionals who are planning to take the exam 70- 334: Core Solutions of Skype for Business 2015 as a stand-alone exam or as part of the requirement for the Microsoft Certified Solutions Expert (MCSE): Communications certification exam.

Obiettivi del corso

After completing this course, students will be able to:

Describe the architecture of Skype for Business and design a Skype for Business topology

Install and implement Skype for Business Server

Administer and manage Skype for Business Server by using the various available tools

Design and implement clients and users in Skype for Business

Implement conferencing in Skype for Business Server

Design and implement additional conferencing options

Design and implement monitoring and archiving in Skype for Business

Design and implement connectivity for external users and organizations

Implement Enterprise Voice in Skype for Business Server

Plan and implement high availability in Skype for Business

Design and implement disaster recovery scenarios for Skype for Business

Design and deploy Skype for Business hybrid

Plan and implement a migration to Skype for Business Server 2019 or Microsoft Teams

Prerequisiti

In addition to their professional experience, students who attend this training should already have the following technical knowledge:

Minimum of two years of experience administering Windows Server, including Windows Server 2016 or Windows Server 2019

Minimum of two years of experience working with AD DS

Minimum of two years of experience working with name resolution, including Domain Name System (DNS)

Experience working with certificates, including public key infrastructure (PKI) certificates

Experience working with Windows PowerShell

Understanding of data networks and telecommunications standards and components

Struttura del Corso

MODULE 1: Design and architecture of Skype for Business Server

This module describes the high-level components and features of Skype for Business.

It describes how to work with the Skype for Business administrative tools.

Lessons

After completing this module, students will be able to:

Describe the high-level components and features of Skype for Business

Work with Skype for Business administrative tools

Designing and creating the topology

Updating the topology for the New York site

Lab : Designing and publishing a Skype for Business server topology

MODULE 2: Installing and Implementing Skype for Business Server

This module explains the external dependencies for Skype for Business Server.

It describes the Session Initiation Protocol (SIP) domain requirements to ensure a successful implementation. It also explains how to install Skype for Business Server and describes how Skype for Business Server integrates with Exchange Server and Microsoft SharePoint Server.

Lessons

After completing this module, students will be able to:

Identify the external dependencies for Skype for Business Server.

Identify the Session Initiation Protocol (SIP) domain requirements to ensure a successful implementation.

Install and Configure Skype for Business Server.

Install Skype for Business Server Certificates

Describe how Skype for Business Server integrates with Microsoft Exchange Server and Microsoft SharePoint Server.

Configure the Required DNS Records and Simple URLs for Skype for Business Server

Update Skype for Business Server

Lab : Configuring DNS and Simple URLs for Skype for Business Server

Lab : Deploying Skype for Business Server

MODULE 3: Administering Skype for Business Server

This module explains how to administer and manage Skype for Business Server by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell.

It also explains how to implement role-based access control (RBAC) in Skype for Business Server and how to use important Test cmdlets and tools to troubleshoot Skype for Business.

Lessons

After completing this module, students will be able to:

Installing the Skype for Business Control Panel on a Windows 10 Client

Administer Skype for Business Server by using the Skype for Business Server Control Panel

Manage Skype for Business Server by using the Skype for Business Server Management Shell

Implement Role-Based Access Control (RBAC) in Skype for Business Server.

Explain how to use important Test Cmdlets

Use the various Tools to troubleshoot Skype for Business

Using the Centralized Logging Service

Performing a Network Capture by Using Message Analyzer

Lab : Using the Administrative Tools to Manage Skype for Business Server

Lab : Using the Skype for Business Troubleshooting Tools

MODULE 4: Configuring Users and Clients in Skype for Business

This module explains how to configure users by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell.

It then describes how to deploy Skype for Business clients and explains the sign-in, registration, and authentication process for Skype for Business clients.

It also explains how to configure client policies in Skype for Business Server.

Finally, it explains how to manage the Skype for Business Address Book.

Lessons

After completing this module, students will be able to:

Configure users for Skype for Business

Enabling Users for Skype for Business by Using the Management Shell

Deploy Skype for Business clients.

Explain the registration, authentication, and sign-in processes for Skype for Business clients

Troubleshooting a User Sign-In Issue

Configure and Manage client policies in Skype for Business Server.

Configure and Manage the Skype for Business Address Book.

Lab : Configuring Users and Clients in Skype for Business

Lab : Configuring Policies and the Address Book in Skype for Business Server

MODULE 5: Configuring and Implementing Conferencing in Skype for Business

This module describes Skype for Business conferencing features and modalities.

It explains how to integrate Skype for Business Server 2015 with Office Online Server.

It also explains how to plan for conferencing bandwidth utilization. Finally, it explains how to configure conferencing settings and policies.

Lessons

After completing this module, students will be able to:

Describe Skype for Business Conferencing features and modalities

Integrate Skype for Business Server with Microsoft Office Online Server

Plan for conferencing bandwidth utilization

Configure conferencing settings and policies

Installing Office Online Server

Configuring, Assigning, and Validating Conferencing Policies

Lab : Installing and Configuring Office Online Server

Lab : Configuring Conferencing in Skype for Business Server

MODULE 6: Implementing Additional Conferencing Options in Skype for Business Server

This module explains the conferencing lifecycle. It also explains how to implement audio/video and Web conferencing policies and configure dial-in conferencing. Finally, it explains how to configure Microsoft Teams Rooms and configure large meetings and Skype meeting broadcasts.

Lessons

After completing this module, students will be able to:

Explain the Conferencing Life Cycle

Implement audio/video and Web Conferencing Policies

Configure dial-in Conferencing

Configure Microsoft Teams Rooms

Explain how to Configure large meetings and Skype Meeting Broadcasts

Creating and Editing Conferencing Policies

Troubleshooting Conferencing Policies

Deploying Dial-In Conferencing

Deploying Microsoft Teams Rooms with Skpe for Buisness Server

Lab : Implementing and Troubleshooting Conferencing Policies

Lab : Configuring Additional Conferencing Modalities

MODULE 7: Designing and Implementing Monitoring and Archiving in Skype for Business

This module describes the components of the monitoring service in Skype for Business Server, and how to implement archiving in Skype for Business Server.

It then describes how to design and implement an archiving policy.

Lessons

After completing this module, students will be able to:

Describe the Components of the Monitoring Service in Skype for Business Server

Design and Implement archiving in Skype for Business Server

Explain how to design an archiving policy

Explain how to implement an archiving policy

Enabling Monitoring Reports

Experiencing Archiving of an IM Session to Exchange

Lab : Implementing Monitoring

Lab : Implementing Archiving

MODULE 8: Deploying Skype for Business External Access

This module describes the modalities for external access and capabilities for remote users.

It also explains how to implement External Access Policies and security to meet the needs of an organization.

Additionally, it explains how to manage external network configurations and create and manage reverse proxy configurations. Finally, it explains how to design and manage the mobility service and how to design and configure federation.

Lessons

After completing this module, students will be able to:

Describe the modalities for external access and capabilities for remote users.

Implement External Access Policies and Security to meet the needs of an organization.

Configure External Access Network and Certificates

Manage external network configurations.

Create and manage reverse proxy configurations.

Explain how to design and manage the mobility service in Skype for Business Server

Explain how to design and configure Federation in Skype for Business Server

Defining the Edge Server in the Topology

Install and Configure the Edge Server

Install and Configure Reverse Proxy

Validate External Messaging

Lab : Designing and Implementing External User Access

Lab : Installing the Components for External Users

MODULE 9: Implementing Enterprise Voice in Skype for Business Server

This module explains how to connect to a PSTN. It then explains how to configure and manage Enterprise Voice. It also describes voice routing.

Finally, it explains how to assign phone numbers, configure voicemail, and configure voice applications.

Lessons

After completing this module, students will be able to:

Describe how to connect to a PSTN.

Configure and manage Enterprise Voice.

Configure voice routing.

Explain how to assign Phone Numbers.

Describe how to configure Voicemail.

Describe how to configure Voice Applications

Deploy Enterprise Voice

Configure Dial Plans

Configure a Voice Route, Voice Policy, PSTN Usage, and Trunk Configuration

Assign User Dial Plans and Policies

Lab : Deploying and Configuring Enterprise Voice

MODULE 10: Implementing High Availability in Skype for Business

This module describes how to plan for Front End pool high availability and high availability for Back End Servers.

It also describes high-availability solutions for the other components of Skype for Business.

Lessons

After completing this module, students will be able to:

Plan for Front End Pool High Availability

Plan the High availability for Back End Servers

Describe High-Availability solutions for the Other Component Servers of Skype for Business

Managing Front End Pools

Configuring Hardware Load Balancing

Lab : Pre-Lab Configuration

Lab : Implementing High Availability

MODULE 11: Implementing Disaster Recovery in Skype for Business

This module describes the concepts of disaster recovery in Skype for Business Server.

It then explains how to implement disaster recovery in Skype for Business Server.

Finally, it describes how to plan additional disaster recovery scenarios.

Lessons

After completing this module, students will be able to:

Explain the concepts of Disaster Recovery in Skype for Business Server.

Implement Disaster Recovery in Skype for Business Server.

Explain how to plan additional disaster recovery scenarios.

Disaster Recovery Options in Skype for Business Server

Configuring Pool Pairing

Perform Pool Failover and Failback

Lab : Implementing and Performing Disaster Recovery

MODULE 12: Implementing a Skype for Business Server and Office 365 Hybrid Deployment

This module describes how to implement and manage Teams.

It then explains how to prepare for a Skype for Business hybrid deployment.

It also explains how to configure a Skype for Business hybrid environment.

Lessons

After completing this module, students will be able to:

Explain how to implement and manage Teams

Explain how to prepare for a Skype for Business hybrid deployment

Explain how to configure a Skype for Business hybrid environment

Lab : Designing a Hybrid Skype for Business Server Environment

MODULE 13: Planning and Implementing a Migration to Skype for Business Server or Microsoft Teams

This module describes supported migration and upgrade paths for Skype for Business Server 2015 and Skype for Business Server 2019.

It also describes how to perform a migration from Lync Server 2013 to Skype for Business Server.

Finally, it explains how to manage the user experience during an upgrade or migration.

Lessons

After completing this module, students will be able to:

Describe the migration paths from Lync Server 2013 and Skype for Business Server 2015.

Migrate to Skype for Business Server 2019.

Describe the migration path to Microsoft Teams.

Describe the process for an In-Place Upgrade to Skype for Business Server 2015.

Prepare Migration and Deploy Pilot Pool

Move Pilot Users

Install Skype for Business Administrative Tools

Perfor In-Place Upgrade from Lync Server 2013 to Skype for Business Server 2015

Lab : Performing a Side-by-Side Migration of Lync Server 2013 to Skype for Business Server 2019

Lab : Performing an In-Place Upgrade of Lync Server 2013 to Skype for Business Server 2015